Check Our Glowing Patient Testimonials in Decatur

I’ve had to have a lot of dental work, and he has been excellent. I fell and knocked out a front tooth. I had a crown on it, and it just shattered it. Of course, I was devastated because here it was my front tooth, and not only that, it hurt. I called him and got in touch with him, and he was off doing something with his family. He actually stopped what he was doing, came in on a Saturday morning and did what he could to make my smile good enough where I could at least go out in public if necessary.

Then I had some other issues that he sent me to a periodontal surgeon. He followed up with me, worked with that person to make sure everything, my care was good. Then he followed up with me afterward. He doesn’t just drop it. Once he sends you to somebody else, he makes sure that all the treatment was there and that you’re happy with it, and you don’t have any issues with them. He’s just always been very special to me, but I don’t think he does that just for me. I think he does it for everyone. I love to come here because all the staff and Dr. Betts always makes me feel very comfortable. They give great care and always on time. I feel like I get good care when I leave, so a good reason to come.

I had a small tooth ache, never really had a tooth ache so I call Dr. Betts office. And it was kind of kind of funny that I called just to see if they were open, but I think I called them during lunch time or early morning or something, and they noticed that I had called, and I didn’t even leave a message or anything. They called back.

So I explained to him, “I’ve got a small toothache, nothing’s really big, major, it’s not hurting me, but it’s just every so often.” Well, they wanted me in right then. They said, “Let’s get this looked at. Let’s not wait until something …” I think I was going into a weekend and they said, “Let’s not wait and have this problem happen.” So they got me in that day to take a look at it. And come to find out I had a crack started in a tooth, something that I had never thought I would have. I don’t know how I did it. They explained to me that it just happens. It’s nothing that I did, it just happens. And so I ended up having to get a crown done and the week I got scheduled very quickly, so that way I would not have that problem going into the weekend because I didn’t want me to be in pain.

Preventative care, Dr. Betts, his hygienists mainly, they explained to me that you don’t just need to go side to side brushing your teeth. You need to actually brush your teeth different ways in different parts of your mouth. And they also explain flossing, I’m one of those, it’s not a great flosser. So they really touch on ways to make it not as cumbersome and explained to me how to floss correctly. They give you a packet of a floss, a toothbrush and toothpaste, and mouthwash every time you leave so that’s something. I know preventative also is keeping a good new toothbrush, so I never ever buy extra toothbrushes, or have to think about it. It’s always there. So, that’s something that I think they help with.

And then, any time you have concerns of a certain spot, “Hey, this hurt two weeks ago,” I’m just not thinking about it. They check it and they keep an eye on things before they get bad, for sure in terms of cavity, or any other top of other dental problem.

I had a tooth crack just kind of out of the blue. It was one of those things I’m fine, the next minute, it’s like, oh my God. They very immediately came in and took care of everything. That’s the biggest thing that they’ve done. I think other than encouraging me to keep up with my oral health, to head off any further problems, that was just one of those weird, wow, a minute I’m fine, and the next minute something happened. But I was very pleased with their care and concern over all that also.

They numbed me up so I didn’t feel anything, which I was just willing to kiss somebody for. They’re very aware of people’s pain tolerance and what their preferences are. They don’t leave any stone unturned. It’s not a cookie cutter, you know, this is going to work for everybody. It’s going to work for you. That’s a really good way to put it, I think.

The friendliness, the care, the really high level of care that we’ve gotten, my wife and I, my wife is a diabetic, so the oral care is a little more important for her. We’re really careful about that. Just every time I’ve ever been asked, they have to kind of stop me because I just go on and on about how pleased we are with Dr. Betts.

I’ve been coming here since 2007. We keep coming back because not only do you get great care, but it’s a family-type atmosphere. They take care of every need that you have. There’s no type of emergency that you cannot get in contact with them, and you get immediate attention.

He’s been proactive with any dental need that I’ve had. If he sees that there’s a problem that’s going to cause me an issue in the future, he’s been proactive to take care of that. Also, I’ve had several teeth that we’ve had issues with and I’ve had to get the implants with, and he’s given me the care that I’ve needed for that and referred to the doctors that I need to have that taken care of.

I had tooth that in the past had given some issue, and we had put in a bridge, and that bridge had pretty much ran its course, and we had to go the implant route on that one. And then a second one, it was a tooth on the bottom that not only had the implant but also had an infection that we had to get taken care of as well and have the implant put in that already had a root canal.

When you come to Dr. Betts and his staff, you’re going to be treated as family, and they will take the best care of you possible to not only serve your immediate dental needs but also take care of you in the future for any needs you have.

I’ve always had a mortified fear of the dentist, and over the years that I’ve been with Dr. Betts, he has worked with me and caused me to be very, very comfortable with him. I have no fear anymore.

He’s helped me with some gum disease, and he gave me a lot of pointers to do, and I’ve done them. I’ve done what he’s told me to do, and we’ve corrected all of that. I’ve had some issues with implants. I have had to have implants, and he was very, very precise on getting those done correctly. He made sure the implant looked exactly the way he wanted it to look, so it would look like my natural teeth and fit like a natural tooth.

At one time he sent the implant back three times to the lab and had them remake it because he was not satisfied with the way it looked. He didn’t just send me out because it was stuck in my mouth. He took it back out and made them do it the correct way.

I’ve been coming here for over 25 years, and he’s always just done everything that was good for me. He’s never done anything that I would disapprove of and always makes you feel welcomed and comfortable, and he always greets you with a smile and a “good morning” or a “good afternoon.” And anybody that’s asked for a dentist, I’ve always told them Dr. Betts.

Everyone is a little bit leery of dentists, but I come back every six months for my normal routine checkup. And it seems to help over the years, and I’ve had good experiences, no problems. And I guess I like their preventive maintenance because it looks ahead and makes sure you don’t have any problems. And, knock on wood, it’s been years since I’ve really had any problems that have had to have immediate treatment type of things. So I just enjoy coming and no problems. And it’s a friendly staff, and they seem to treat you like a real person, so no problem.

Dr. Betts has done some major work too on my front teeth. No problems. And it’s as if they’re just, everything’s natural. Routine type of things like fillings, and a couple of crowns, and a couple of bridges. I go back and think about it, a lot of things have been done. But again, no problems. I come every six months, and I guess it’s been at least two years now since I think he’s done anything, other than have my normal six-month routine. So obviously the preventive type aspects are being positive. I just feel good about my mouth, and I don’t really worry about it, my situation as far as my teeth.

I really can’t answer the question about other places because this is the only place that I’ve ever been. What I do like about it is kind of like the family vibe you feel here. You don’t just necessarily feel like a patient or a client. You almost just feel like, you know, hey, you know, you’re at home, I guess, like they actually really care. From Dr. Betts, even the transition to Dr. Parker now, I mean, it’s almost like we just kind of made an easy transition. His personality is good. I always, you know, have a good time when I come here.

Sounds odd I like, you know, coming to a dentist office, but the people here, they’re loose. You know, you come in here and you just got to loosen them up, and my personality, how I am, you’re going to loosen up around me. And, you know, Sam, of course, that’s my girl. That’s my hygienist. She, you know, chastises me. And, you know, I always joke with her all the time about, you know, flossing. She asks me, “Have you been flossing?” I say, “Yeah, I flossed.” She says, “Maurice, have you been flossing?” I say, “Yeah, I did before I got here, but, you know?” So she understands my personality, and it just has a good vibe around here.

Just the staff all together, you know, just how nice they are. I mean, they treat you with a smile when you walk through, even during the COVID times, you know, they were doing all the necessary precautions, taking your temperature. Sal, obviously, I mean, who I deal with more on a one-to-one, along with Dr. Parker. There’s never a day that I come in, she don’t ask about, you know, since I have a granddaughter now, “How’s your granddaughter doing?”

So she comes out more as, not necessarily like she’s doing so much work, is that she actually cares, you know, about what goes on outside. And I mean, we’ve had a conversation about, you know, her personal things or whatever, that’s, you know, just to check on her as well. You don’t necessarily feel like you just coming in here to a dentist appointment. You feel like you coming in here, you know, to be around some people that actually, you know, do care about you, they’re doing their job and they love their job and they want you to be healthy as well.

I would highly recommend anyone to come here for their dental care. It’s easy to get an appointment. They seem to be able to get me in quickly anytime I need to. They keep me scheduled for my cleanings and any dental care that I need. If I have a problem at home, they’re quick to get me in the next day, or give me some advice, or refer me to someone that can help me out. It also helps greatly that they take lots of different kinds of insurances and my insurance plan is one that they accept, and, of course, you know, anytime that you can get some help from your pocketbook, that’s great.

The receptionist is always very pleasant. I’m called back promptly. There’s usually no wait. As long as I get here pretty much on time, there’s no wait. I always enjoy the dental hygienist. Haley is always great to me, and she asks me questions about me, my family. She tells me about her little girl, Charlotte, and TJ, her husband. I just feel like I’m a friend, not just a patient. That personal touch that is offered really does put me at ease. I’m kind of a little bit claustrophobic, and so when I come in, I’m just a little bit anxious, a little bit nervous. Haley just has a way to take that away and help me to be more relaxed while I’m here.

I had an issue when I was younger, and I recently messed it up again as an adult. They noticed it while I was here one day and they decided to fix it up, as soon as they could. I was having a cleaning and my dental hygienist noticed it and she told Dr. Parker about it and they decided to go ahead and get it fixed up. I don’t too much remember what it was like whenever I had it done when I was younger, but the process now, more recently, was very smooth and simple.